Privacy Policy

Effective Date: January, 23^rd 2025

The Commerce Hub (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information. This Privacy Policy applies to information collected both online and offline, including through our website – thecommercehub.com – (collectively, the “Site”), or when you otherwise interact with us (together with the Site, the “Services”).

If you have any questions about this Privacy Policy or need to access it in an alternative format due to a disability, please contact us at:
The Commerce Hub
PO Box 140472, Dallas, TX 75214
Email: info@thecommercehub.com

This Privacy Policy does not apply to personal information collected in connection with employment or contractor relationships with us. That information is governed by a separate workforce privacy policy.

Please read this Privacy Policy carefully to understand our policies and practices.  By using our Site or Services, or providing your personal information to us, you consent to the practices described in this Privacy Policy. If you disagree with any term in this Policy, please do not use our Site or Services or provide us with your information.

1. Information We Collect

The type of information we collect depends on your interactions and relationship with us.  The categories of personal information we may collect with your consent or as otherwise required or permitted by law include:

• Contact Information. We collect full name, mailing address, email address, telephone number, and business contact information.
• Other Demographic Information. We may collect your date of birth and business title.
• Internet or Electronic Usage Data. We collect data related to network and website interaction history, IP addresses, website cookie information, interaction with advertisements, browsing history and other usage data.
• Inferences: We use insights derived from the above categories to create inferences about you, your preferences, behavior, and characteristics.
• How We Collect Information

We collect personal information in the following ways:

• Directly from you. We collect contact information, sensitive information, demographic information, commercial information, audio/visual data, that you provide directly to us, or our Service providers, who collect such information on our behalf, through forms, communications, or transactions.
• From third parties. We may collect contact information, demographic information and commercial information from partners and third-party data vendors to enhance our understanding of you.
• Automatically. When you access our Sites, we (or our Service Providers) collect identifiers, geolocation data, and internet or electronic usage data using tools like browser cookies.
• How We Use Your Information

We use personal information for the following business and commercial purposes:

• To Provide and personalize our Services: We use contact information, and commercial information to provide the Services you requested.
• For Transactional Purposes. We use contact information, demographic information, and commercial information to: (i) communicate with you; (ii) provide you with customer assistance; (iii) administer contracts with our vendors and service providers; and (iv) provide supporting business activities.
• For Business Operations. We use contact information, commercial information and inferences for our day-to-day business operations, including maintaining records, planning, budgeting, calibration, headcount, database administration, surveys, evaluations, reports, compliance, regulatory, audit, investigative and disciplinary purposes and other ethics and compliance reporting tools, and to support our business operations.
• For Analytical Purposes. We use internet or electronic usage data, geolocation data, commercial information, and inferences to analyze preferences, trends and statistics.
• To Conduct marketing and promotional activities. We use contact information, internet or electronic usage data, demographic information and inferences to improve our marketing efforts, conduct market research, prospect for new customers, engage in customer relationship management, to conduct sweepstakes and promotions for our customers if end users actively choose to participate, and to provide you with information about us, including personalized marketing communications.
• To Improve and Maintain our Site and Systems: We use internet or electronic usage data to improve our Sites and systems, provide and maintain functionality on our Sites and systems, and help us diagnose technical and service problems and administer our Sites and systems.
• To Develop and Improve Our Products and Services: We use contact information, commercial information, data, internet or electronic usage data and inferences to help us develop new products and services and to improve and analyze our existing products and service offerings.
• To Reinforce Security and Fraud Prevention: We use contact information, commercial information, internet or electronic usage data, and inferences to: (i) protect us, our employees, and our Sites, premises, assets, systems, products, services and intellectual property, including from fraud, theft, and misconduct; (ii) enforce our policies and terms; (iii) conduct vendor due diligence; and (iv) detect and prevent fraud, theft and misconduct including by verifying the identity of those we are conducting business with.
• To Comply with Legal Obligations: We use contact information, commercial information, internet or electronic usage data, and inferences to comply with our legal obligations, including reporting requirements, and defend ourselves in legal proceedings, and protect our company and our property, employees, and others through legal proceedings.
• For Other Purposes: We may use contact information, commercial information, demographic information, internet or electronic usage data, and inferences for other reasons we may describe to you.
• Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your information:

• With trusted service providers assisting us in operating our Site and Services and business under confidentiality agreements.
• When required by law or to protect our rights, property, or safety.
• For other reasons, with your consent or as directed by you.

• We Combine Information

We combine information we obtain from different sources with publicly available information, including to create inferences and profiles about you.For example, we may combine information that we have collected offline with information we collect online. We combine information that we have collected across other third-party sites. We may also combine information we get from a third party with information we already have.

• Sensitive Personal Information

Unless specifically requested, we ask that you not send us, and you not disclose to us, through the Sites or otherwise, any Sensitive Personal Information (e.g., social security number, taxpayer identification number, passport number, driver’s license number, or other government-issued identification number; credit or debit card details or financial account number, with or without any code or password that would permit access to the account, credit history; or information on race, religion, ethnicity, sex life or practices or sexual orientation, medical or health information, genetic or biometric information, biometric templates, political or philosophical beliefs, political party or trade union membership, background check information, judicial data such as criminal records, or information on other judicial or administrative proceedings).

• Data Retention

We retain your personal information only as long as necessary to provide you services or products or as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with our legal obligations, resolve disputes and enforce our agreements.

Where we process personal information for marketing purposes, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests).  We also keep a record of the fact that you have asked us not to send you direct marketing so that we can respect your request in the future. 

• Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience and analyze performance. You can manage your cookie preferences through your browser settings. You can find instructions on how to manage cookies on different types of web browsers at www.allaboutcookies.org.

• Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. If you submit personal information to any of those websites or applications, your information is governed by their privacy policies. We encourage you to review their privacy policies before providing any personal information.

1. How We Protect Your Information

We implement appropriate technical, organizational, administrative and physical measures to protect your personal information from unauthorized access, use, disclosure, or destruction. These measures include:

• Secure data storage systems.
• Encryption of sensitive information during transmission.
• Regular monitoring of our systems for vulnerabilities.
• 9. The services are Not intended for Children

Our website and Services are not directed to children. We do not knowingly collect and disclose personal information about individuals under the age of 18. If we become aware of such data, we will delete it promptly.

1. Marketing Communications

Marketing Emails.  You can opt out of marketing or advertising emails by using the “unsubscribe” link or mechanism noted in communications you receive from us.  You may also request to opt out of marketing or advertising emails by contacting us at info@thecommercehub.com. Once we process your request, we will cease using the information for such purposes at no charge to you. If you opt out of getting marketing messages, you will continue to receive messages from us about your relationship with us where permitted by law.

1. Processing in the United States

If you are accessing our Site or Services from outside the United States, please be aware that information we obtain about you will be processed in the United States by The Commerce Hub or our service providers. By using the Site or our Services, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other jurisdictions may be different from the laws in your country of residence. The United States may not afford the same level of protection as laws in your own country.

1. United States Privacy Rights

If you are a resident of California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia, or jurisdictions with similar laws, you may have certain additional privacy rights under the applicable privacy laws in your state (“State Privacy Laws”). This section generally describes those rights and how you can exercise them.

These rights are not absolute. In some situations, we may not be able to process your request. This may include if a legal exception applies. We’ll let you know when or if a right doesn’t apply to you. You will not be discriminated against for exercising a privacy right. Those rights are:

1. Access: to learn the categories of information we collect and use, and for those in California, the categories of sources of collection and disclosure and the business purpose for collection. If you are an Oregon resident, you can also request a list of specific third parties, as defined under Oregon law, to which we have disclosed personal information;
2. Portability: a copy of (Virginia) or specific pieces of (California) Personal Information collected;
3. Deletion: to have us delete information we collected from you; and
4. Correction: asking us to fix your information.

We will also maintain a record of your rights requests.

Please note that if we delete your Personal Information, some of our services will not work the same. For example, your previous opt out requests will not be saved and saved preferences and information will no longer be available.

To exercise these rights, contact us at info@thecommercehub.com.

Your verifiable consumer request must:

• Provide sufficient identifying information (including name, email address, title and company) to allow us to reasonably verify you are the person about whom we collected and retained Personal Information, and/or your authority to make such request on behalf of the data subject, and
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Note that we will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request or to review and comply with the request.

You may authorize someone to act as your agent and submit a request on your behalf. Due to the sensitivity of such requests, you must verify the agent’s authorization before we act. Accordingly:

• You or your agent must supply proof that the agent is registered with the Secretary of State to act on your behalf; or
• You or your agent must supply other written permission for a specific agent to act on your behalf; and
• We will use your email address to connect directly with you to verify agent identity and authority.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm with a level of confidence appropriate to the sensitivity of the information that the Personal Information we have collected and retained in our systems and databases relates to you.

Making a verifiable consumer request does not require you to create an account with us, but if you have an account with us, we may require you to log-in to such an account to verify your identity or authority or to provide or delete your information.

Right to Opt-out of the Sale of Personal Information

Please note that The Commerce Hub does not presently exchange personal information for money with anyone. Also, The Commerce Hub does not currently disclose Personal Information to third parties for their direct marketing purposes.

Right to Limit Disclosure of Sensitive Personal Information

Residents of some jurisdictions (e.g., California) have a right to limit the processing of their Sensitive Personal Information (as defined by the applicable State Privacy law). We do not collect or process Sensitive Personal Information for inferring characteristics or use or disclose Sensitive Personal Information for purposes other than those permitted by law.

Right to Appeal

Residents of some jurisdictions (e.g., Virginia, Colorado) have a right to appeal our decision on a privacy rights request. If we were unable to fulfill your request, you may appeal our request by contacting us at info@thecommercehub.com within fourteen days of our decision, and providing a detailed reason for your appeal, as well as your state of residence.

Notice to Nevada Residents/Your Nevada Privacy Rights

If you are a Nevada resident, you may request that we stop selling certain categories of personal information that we collect. We do not currently sell your personally identifiable information as those terms are defined under Nevada law. However, if you wish to submit a request to opt-out of the sale of such information if we were to engage in such a sale in the future, you may submit your request by contacting us at info@thecommercehub.com. For all requests, you must provide us with your name, email address, phone number, and mailing address so that we can verify your identity by matching the information we have collected against the information you have provided. Failure to provide all of the foregoing information may prevent us from processing your request.

1. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.  We will notify you of any material changes to our Privacy Policy as required by law. Any updates will be posted on this page with a revised effective date. Please check our Site periodically for updates. The “Last Updated” legend above indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on any of our Sites.

1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info:

The Commerce Hub
Postal address: PO Box 140472, Dallas, TX 75214 
Email address: info@thecommercehub.com